BE BOLD BE HUDEX ── .✦ GET REWARDS WITH HUDEX SIGNATURE
MIRROR CASE
BUMPER CASE
THOUGH CASE
Frequently asked questions
Can I return or exchange an item?
Because our cases are made-to-order and customized, we only accept returns for defective or faulty items.
I received a defective or damaged product, what should I do?
Please contact us within 7 days of receiving your order with photos, and we’ll replace or refund your item. help@hudephonex.com
How long will my order take to arrive?
Processing takes around 7 business days, and shipping time depends on your location.
South Korea : 3-5 days
Worlwide : 7-20 days
When will I get my order?
Each HUDEx item is checked by us before shipping, so it takes a little longer, quality over speed, always. Most orders arrive within 7–20 business days, and we’ll send you a tracking link so you can watch it travel the world to your door
Once it ships, you’ll get a tracking code to follow your order every step of the way. Get ready to stalk your package like it’s on tour
INTERNATIONAL DUTIES & TAXES
At this current time we are unable to advise the exact amount of any duties or taxes parcels may incur at customs.
Byers are responsible for all customer and duty fees that may occur to the order once it has reached the destination
How do I earn Gems (points)?
Earn Gems every time you shop, on your birthday, or by engaging with us on social media.
Do I need an account to collect points?
Yes, you must create a Hudex Signature account to earn and redeem Gems.
